Enjoy Award-Winning Oracle Database Support for a Fraction of the Cost
Spinnaker Support’s third-party Oracle Database support replaces Oracle’s annual support for less than half the cost, providing more responsive and comprehensive services through an assigned team of support experts. You’ll receive break/fix services, custom security fixes, general inquiry support, and technical advisory services, enabling you to remain on your current Oracle software release until migration.
For more than a decade, Spinnaker Support has been one of the most trusted providers of third-party support, managed services, and consulting for Oracle Database. Customers trust our Stevie award-winning Oracle support team to keep their Oracle databases running smoothly, securely, and in compliance.
Why Replace Oracle-Provided Support with Third-Party Oracle Database Support
Thousands of global enterprises in nearly every industry are migrating away from Oracle-provided support to Spinnaker Support because:
- Oracle support fees rise each year, with little to no value-added.
- Oracle offers a low-touch, portal-based model rather than immediate, live assistance.
- There is often a long delay for responses of P2 and P3 issues.
- Oracle’s security patches are complex to install and rarely effective.
- Oracle pushes them into costly upgrades they do not want.
- Oracle offers limited support for existing, stable legacy technology, like Database 8i, 9i, 10g, or 11g.